How To Connect Clover To Wifi

At that place are 4 ways to connect your Clover Flex device to take payments.

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Ethernet wired-in connection

This is the least popular selection because of the Clover Flex beingness a mobile device with multiple wireless connectivity options. Notwithstanding, in that location is the selection of connecting an adapter to the dorsum of the Clover Flex to plug in an Ethernet cord. Please only let u.s.a. know if yous are interested in this option and we tin ship you the adapter.

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WiFi

This is the nearly popular choice because it is free and allows the Clover Flex to be portable in the business concern and not take cumbersome wires fastened even if it only stays at the counter.

Whenever switching betwixt WiFi networks, always connect to the new network and and then restart the device.

How to connect to a WiFi network:

Find and tap the "Settings" app from your homescreen (you tin can as well swipe down from the top of the screen twice and you should run across a gear icon in the peak-right that you can also tap and information technology volition bring you to the aforementioned place).
Tap Wi-Fi.
Tap the network y'all'd like to connect to.
Enter the password.

How to restart the device? Ii options:

Hold the power button on the right side of the machine for a couple seconds and a "ability off" push will appear. Once it'due south powered off, concur the aforementioned button for a few seconds until the Clover logo appears.
With the device unlocked, swipe downwardly from the top of the screen twice. Once volition show your notifications, and the 2nd swipe downwards volition evidence you some system settings like the screen effulgence and you will as well ass a "Reboot" push button. Tap that and wait for the device to reboot.

3. Mobile Hotspot

A mobile hotspot works the verbal same style as a WiFi network. You need to have WiFi enabled, so look for the proper name of the hotspot your smartphone is broadcasting in the list of bachelor networks, tap to connect and enter the password that your phone has provided.

Mobile hotspots are not a recommended way of connecting your device only information technology is a practiced terminal resort if demand be. The reason information technology is non recommended is because the type of network connection and security is not always the recommended kind then information technology's possible the Clover device may not work on it.

It can too be an issue if you are a mobile service. Cell phones are chosen jail cell phones because they brand new connections as they laissez passer from cell to jail cell through the network of towers, This affects the connection from the Clover device so you may have to reconnect & reboot every time you movement locations.

4. Data Programme

Every Clover device comes preloaded with a SIM card and all you lot need to do is enable it from the Wireless Manager app. If you've never used the data program before, you may need to download the Wireless Manager app (from the More than Tools app) and ready things up by linking a credit card for future use.

The data programme costs $15/calendar month, billed daily, per machine. This means you can activate it for a solar day and and then turn it off and you will only be charged for the single twenty-four hour period ($0.50).

Whenever switching betwixt WiFi and the Data Plan make sure to:

Toggle off WiFi from the Settings app
Toggle on Cellular Information nether Data Usage in the Settings app
Activate the SIM card(s) from the Wireless Manager app
Restart the device (steps provided above).

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There are four ways to activate the Information Program

On the device

To actuate the SIM cards on your Clover device yous need to be connected to the Internet somehow. If you are not connected to the Internet and yous open the Wireless Managing director app it will just tell you lot that you are offline. Notwithstanding, as long as you are online, then yous will see all your SIM cards (i per device) and all you need to do is tap "Enable" for each of them and restart the devices (as per the steps above).

If there is no WiFi you could temporarily set up and connect to a mobile hotspot just to enable your SIM cards.

From your Clover Online Dashboard

Log into your online dashboard at https://world wide web.clover.com/dashboard/login (or just clover.com and and so click "login" in the summit right).

The email you provided us is your username.

If yous've never accessed the online dashboard before and so you demand to search your inbox for an email from Clover (app@clover.com) with the subject field "Welcome - Clover setup information". There will be a green button that says "Confirm Email"; click that and you lot volition be taken to a page where you volition ready a password for your online Clover dashboard.

If you've forgotten your dashboard password, simply click the link that says "Forgot your countersign?" on the dashboard login folio and you volition be emailed a link to reset it.

You lot tin admission your online dashboard from any web browser, from a laptop or smartphone. Click "Account & Setup" from the left hand menu, then click "Wireless Managing director" under Business Operations on the folio in front of you. You will so be able to enable the SIM card(south).

Restart your devices and yous should be skillful to go.

Calling Tech Support

Yous tin can call Clover Tech Support and have them activate your SIM cards if you have no access to the cyberspace at all. Call one-888-263-1938, press 1 for English language, enter your Merchant Number (MID), press 2 for technical assistance, so press 1 for Clover.

Merchant Number ("MID"): This is provided in several places, one being the welcome email from Clover. You can find your MID at the bottom of that electronic mail, just search your inbox for "Welcome - Clover setup data".

Serial Numbers: You tin notice these by opening the printer on the back of the Clover Flex and taking out the paper ringlet. You should then see a stick with the device'due south serial number (Southward/Due north). They are as well provided in the shipping and activation lawmaking emails from Clover, except they are called "Device ID" there.

They may ask you for the serial numbers of the machines you'd similar to activate the SIM cards for, or for simply the last 4 numbers, so it'southward expert to have them on hand.

Reach out to us

If you're having problem reaching tech back up you can call us and we'll call them for y'all. Or, even better, if you provide united states access to your online dashboard nosotros can instantly turn on the SIM cards from there when you lot are unable.

Our contact info is below, feel free to call, text, or email either 1 of us:

Mike Malo

Toll free: 888-871-7163 ext. 128

Phone or text message: (705) 617-9740

mikem@discountpayments.ca

Troubleshooting SIM Connection Issues

Verify SIM bill of fare condition

To verify SIM card status:

Find the Wireless Manager app and click on it.
Confirm that the SIM carte du jour is agile and enabled.
If the SIM card is active, move on to the adjacent steps.

If the SIM menu is not active:

Log in to your online Clover dashboard from a web browser (could be on your phone or computer).
Click "Account & Setup" from the left manus card, then click "Wireless Manager" nether Business Operations on the page in front of you lot.
Enable the SIM card.
Restart your Clover device.

Verify Connexion Settings

From the abode screens, find and click on the Settings app icon - it looks like a gear. You lot can likewise swipe downward from the summit of the screen twice (when unlocked) and you lot should see a gear icon in the tiptop-right that you tin likewise tap and it volition bring you to the same place.

Click Wi-Fi

Confirm that Wi-Fi is toggled "off".
Click the "back" arrow in the superlative left corner.
From the Settings page, click Data Usage.

Confirm that Cellular Information is toggled "on" and data limit is toggled "off".
Click the "dorsum" arrow in the top left corner.
From the Settings page, click More.

Confirm that Airplane way is toggled "off".
Click Cellular networks.

Confirm that Information roaming is toggled "on".
Click Preferred network type.
Cull "GSM/WCDMA/LTE"

Click Access Bespeak Names

Choose "Clover (ATT Usa)" by clicking the radio button, or ostend if already selected.
Click the back arrow in the top left corner.
Click Network operators from the Cellular network settings page.
Let it search for networks, then click "Choose automatically".

Reboot device. Permit a few minutes for the device to institute a connection. If the automobile still does not connect, move on to the next step.

If The Steps In a higher place Didn't Work

Disable/Enable SIM card

Log in to your online Clover dashboard from a spider web browser (could be on your telephone or computer).
Click "Account & Setup" from the left paw menu, then click "Wireless Manager" under Business Operations on the page in forepart of you.
Disable the SIM card.
Enable the SIM card.
Reboot the Clover device.
Let a few minutes for the device to establish a connexion while confirming that all the above troubleshooting settings are correct and take not changed.

Device still not connecting?

Reach out to Clover'south technical support. Their technicians can remotely access your machine (if connected via Wi-Fi or hotspot) to go through more troubleshooting options, or merely walk you lot through things.
Y'all tin can call them directly at 1-888-263-1938, or y'all can click "call me" from the help button in the top right of your online Clover dashboard. If your Clover device is connected to Wi-Fi or hotspot yous can besides click "call me" from the bill of fare of the Help app, or by tapping "Call Me" on the left-near home screen.
Worst case scenario, if the issue cannot be resolved information technology must be due to a machine malfunction and Clover volition dispatch a technician to bring you a new auto.

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Source: https://www.discountpayments.ca/support/clover-flex-connection-guide